Common Problems Sales

You want a CRM, but the big ones are too pricey and too complex for a small team to even start

There’s a CRM for small business that’s light, simple, and set up in a day

Zoho Bigin is a pipeline CRM built specifically for teams of 1-5. Drag deals from first contact to closed-won on one board, and call, chat, WhatsApp and email right inside the system. Start free with 1 user and grow. No big consulting bill, no three-week learning curve.

Symptoms

Does this sound like your business?

! You shelve the CRM project because the well-known ones are packed with features and priced per seat
! You still track customers and deals in spreadsheets and sticky notes, and things start slipping once a few deals run at once
! A customer asks for an update and you can’t find where the conversation left off or who promised what
! Deals sit in the pipeline for weeks with nobody following up, because nothing reminds you
! On a team of 2-3, hiring someone to roll out a big CRM isn’t worth it, but doing it yourself feels overwhelming
The Fix

How a CRM for small business fixes this

Zoho Bigin strips a CRM down to what a small team actually uses: one pipeline that shows every deal, customer contact built in, and a setup you can finish yourself in a few hours.

Every deal on one pipeline

Drag deals from ’New’ to ’Closed’ on a single board and see instantly where each one stands and how long it’s been stuck. No juggling multiple spreadsheets.

Calls, chat and email built in

Built-in telephony lets you call and log conversations from inside the system, with WhatsApp and email connected too. Every interaction stays on the deal, with no app-switching.

Runs fully on mobile

The Bigin mobile app lets your team update deals, add notes and reply to customers from the field or on the road, without waiting to get back to a desk.

Start free, pay as you grow

Begin free with 1 user and set up in a day; move to a paid plan from $7/user/month as the team grows, and add Toppings mini-apps for specific jobs later.

🌱

Solve this with Zoho Bigin

A CRM built specifically for small teams and solopreneurs: pipelines, built-in telephony, WhatsApp/email and a mobile app · free for 1 user, from $7/user/month · ZestMate, a Zoho Authorized Partner, tailors it to how you actually sell.

Outcomes

What your business gets

Every deal has a home, a stage, and someone chasing it, so none get dropped
A real read on how many deals will close this month, from an actual pipeline instead of a guess
A small team that looks professional, with fast replies and full conversation history
A low-risk start: free from day one, with no big budget locked into a CRM you won’t fully use
Related Problems

Other problems businesses hit

FAQ

FAQ

What is a CRM for small business?

It’s a customer-and-deal system that drops the heavy features of enterprise CRMs and keeps only what a team of 1-5 truly needs: a customer list, deal tracking on a pipeline, and reminders to follow up. It’s simple, affordable, and you can set it up without IT. Zoho Bigin is one, and it’s free for 1 user.

How is Zoho Bigin different from a spreadsheet?

A spreadsheet won’t remind you which deal is stalling, won’t keep your call and chat history, and breaks when several people edit it at once. Bigin turns each deal into a card on a pipeline with a stage, an owner, activities that remind you to follow up, and every conversation attached, giving the whole team one shared view.

Is it worth it for a team of 1-3?

Very much. Bigin is designed for small teams. It’s free for 1 user and starts at just $7/user/month as you grow, far cheaper and simpler than a full CRM, yet it stops deals from slipping from day one.

Do I need help to set it up, or can I do it myself?

The basics are DIY and you can be live in a day. But to match the pipeline to your real sales stages, connect WhatsApp/email and tune automation to your team, a Zoho Authorized Partner like ZestMate can deliver a done-for-you setup.

A specialised track for this

If you sell by quotation and it takes several follow-ups to close

B2B Sales System

Your whole sales line set up in 30 days. Every deal on one screen, none of them slipping.

See the B2B Sales System

Want a CRM a small team can actually start using today?

Free 30-min consult · we’ll set up Zoho Bigin around how you sell, at no cost.

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