Can we manage multiple courses / branches?

Yes · custom modules per course + territories per branch · reports separated by program

How does LINE OA parent communication work?

Connect LINE OA to Zoho CRM · send enrollment confirmations, reminders, and course updates via LINE automatically

Set a workflow trigger when a course nears its end · automatically send a renewal offer 30 days before expiry

Your Stack

3 layers that work together · start from any one

💿 Software

Zoho CRM + Zoho Campaigns + Zoho Desk · lead → enrollment + parent comms + support

📦 DFY Solution RECOMMENDED

Zoho CRM + enrollment pipeline + parent communication workflows + course renewal reminders

🛒 DIY Shop

PDF + Video guide · self-setup education enrollment CRM

Pain Points

📩

Inquiries go cold

Parents show interest via LINE but get no follow-up · they enroll elsewhere

📋

Unclear enrollment pipeline

Don't know which stage each lead is at · admin can't manage effectively

🔁

No follow-up with alumni

Course ends and silence · no next-level offer sent

📊

Hard to upsell courses

Don't know which students are ready to upgrade · no data to act on

FAQ

30-min free consult — build an education CRM where no lead slips and renewals run on autopilot